Service & Returns

Here you can find what you can expect from us when a product is faulty or not to your liking after all.

We try to bring you the best service possible, therefor you can send your order back for several reasons with the following service:

  • 14 days ‘cooling off period’, return the products if you decide not to want to keep them without a reason.*1
  • When returning your order, you receive a full refund of your order*2
  • Control Living covers up to €6 shipment cost when sending back a defect product.

For further questions on our return policy we are glad to answer any questions through phone or e-mail. Get in contact

Note: For orders and shipments in the Netherlands other rules apply. Bekijk ze hier

*1 Provided that the product and its packaging are in original condition and not damaged.

*2 A refund minus the shipment cost.